“We are so glad we found Universal Pest and Termite and decided to go with them! Brandon has been absolutely wonderful to work with. He has been extremely helpful, knowledgeable, and informative throughout the entire process.”
Customer reviews & company information
Google Reviews for Universal Pest & Termite
We identify Google as our primary customer-rating source and link directly to the live profile. Ratings on Google, Yelp, and other platforms are separate and may differ.
4.8 / 5
Rated 4.8 stars on Google
Based on 1,000+ Google reviews
Google’s profile is the source for its current rating, review count, and complete review history.
Recent feedback from Google
These dated excerpts are from customer reviews on Google. Read the linked Google profile for the full, current collection.
“I have been using their service for more than two years now, and it’s been great. Mr. Lopez was great who initially worked for nearly two years and Casey has been coming for me recently. Both are friendly, wonderful people, no complaints.”
“David Shafer, showed up today for our initial service and was very polite and professional. He understood our requirements for organic, toxic free chemicals around our house and handled it perfectly. Definitely recommend and look forward to seeing him next month”
“David Sanchez has been servicing our home for quite a while. He does a phenomenal job and is so conscientious. He is very knowledgeable and always ensures that we are satisfied. He is definitely an asset to the company!”
Independent profiles and business details
Each platform maintains its own ratings and review history. Use these links to check each profile at its source.
Better Business Bureau
Accredited since 2007
BBB maintains its own business profile, accreditation information, rating, and customer feedback. Check the BBB profile for its current details.
View our BBB profileYelp
Our Yelp listing
Yelp has a separate review history and rating from Google. The listing below is for Universal Pest & Termite at our Virginia Beach address.
View our Yelp profileThe Hampton Roads company behind these profiles
- Business
- Universal Pest & Termite, Inc.
- Founded
- 2000
- Address
- 5600 Greenwich Rd, Virginia Beach, VA 23462
- Phone
- (757) 502-0200
- Service area
- Virginia Beach, VA & all of Hampton Roads
Ready to protect your home?
Call now or request a free quote online. Same-day service often available.
Why Universal
How We Compare to Other Pest Control Companies
Not every pest control company in Hampton Roads offers the same thing. Here is a straight comparison of what you get with Universal Pest Control and what is common elsewhere in the industry.
| What to compare | Universal Pest Control | Most pest control companies |
|---|---|---|
| UniGuard ProgramExclusive | Universal Pest Control Termite protection and full pest control combined in one membership for one low monthly payment — from $63/month, with the termite warranty and quarterly pest service included together. | Most pest control companies Termite protection and pest control are usually sold as two separate agreements, with two renewals and two bills to keep track of. |
| SmartPay financingExclusive | Universal Pest Control $0-down payment options on termite treatments, baiting systems, and repairs, so the work can start before payday. Simple, predictable monthly payments. | Most pest control companies Financing, where it is offered, is commonly arranged separately through a third-party lender. |
| Pest Guard Attic Insulation™Exclusive | Universal Pest Control Hampton Roads' only licensed Pest Guard Insulation™ installer, through our sister company Universal Insulation Doctor — insulation manufactured with an EPA-registered pest preventative, so the replacement itself resists the insects that ruined the original. | Most pest control companies Attic insulation is typically referred out, and standard fiberglass has no pest deterrent built into the material. |
| Total Home Health Network | Universal Pest Control Pest and termite control, attic insulation, and duct cleaning coordinated under one roof through the Universal family of companies — one point of contact for the whole job, done in the right order. | Most pest control companies Pest control only. Insulation and duct work are usually booked with separate vendors on separate timelines. |
| A+ BBB rating | Universal Pest Control BBB accredited since 2007 with an A+ rating, earned through consistent, honest work in the same community. | Most pest control companies Accreditation and ratings vary by company — worth checking before you book anyone. |
| 26+ years in business | Universal Pest Control Protecting Hampton Roads homes since 2000 — more than 26 years in the same market, with over 100,000+ homes serviced. | Most pest control companies Tenure in the area varies widely; newer branches and recently opened franchises are common. |
| Family owned & operated | Universal Pest Control Owned and run by a family that has lived in Hampton Roads their whole lives. The people who answer the phone and the crews at your door are your neighbors. | Most pest control companies Ownership varies — many local branches are franchises of national brands, with crews dispatched from outside the area. |
| Guarantees in writing | Universal Pest Control Pest-Free Guarantee and Termite-Free Guarantee: if pests come back between scheduled visits, so do we, at no extra charge. Free inspections, plus same-day and next-day service. | Most pest control companies Retreatment terms, callback windows, and what counts as covered differ from contract to contract. |
The highlighted Universal Pest & Termite column reflects services we provide directly or through the Universal family of companies. The “Most pest control companies” column describes common industry practice in general terms and is not a statement about any particular company — some companies may offer services that are similar, so ask any provider exactly what their plan, warranty, and quote include before you sign. Financing on approved credit.