HomeSolutions

A practical starting point for your home

Find the right fixfor what is happening in yourhome.

Pest problems rarely arrive with a service name attached. Start with the sounds, signs, moisture, damage, or repeat activity you can actually see. We will help you understand what to inspect before you approve work.

Start with a symptom (757) 502-0200

Free Home Inspection 26+ years local Serving the 757

Not sure what you need?

24/7 Immediate Response for all of the 757 — or call (757) 502-0200

Our agent Olivia will message you via text immediately after you submit this form. She can answer all of your questions and schedule appointments. You can also get immediate assistance via phone or email.

It’s our Easy / Hassle Free Promise.

Send the details. We will help you choose the right starting point.

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What are you noticing?

Pick the closest match. These are the words homeowners use when they are hearing, seeing, smelling, or feeling that something is wrong. Each path explains what the clue can mean and where an inspection or service fits.

Shed wings or flying ants near windows

Swarmers around sills can look like ants, but the wings, timing, and location are clues worth checking before the colony spreads.

See the right starting point

Mud tubes on the foundation

Pencil-sized tubes along a foundation or crawl-space pier can be a termite route, especially where Hampton Roads moisture stays high.

See the right starting point

Scratching, chewing, or droppings overhead

Attic noise, nesting, or damaged insulation can point to rodents entering through the roofline.

See the right starting point

Rodents keep getting back inside

Trapping is only the first step when rats or mice are using crawl vents, foundations, or utility gaps.

See the right starting point

Bites, welts, or nighttime activity

Repeated bites or signs around beds and upholstered furniture need a targeted inspection rather than a generic spray.

See the right starting point

Wood shavings, pinholes, or a sagging floor

Framing damage can come from termites or other wood-destroying activity and should be scoped before a repair is priced.

See the right starting point

Wet or sagging crawl-space insulation

Moisture, fallen batts, and exposed framing need a source-first inspection before replacement.

See the right starting point

Ducts dripping under the house

Condensation around crawl-space ductwork can signal humidity, insulation, or airflow problems.

See the right starting point

Pests keep returning after treatment

When ants, roaches, or spiders keep coming back, start with the entry points and conditions feeding the problem.

See the right starting point

Evidence before estimates

See what is happening before you decide.

When the cause is not obvious, start with a documented look at the places the symptom points to. Photos can help show pest signs, moisture clues, damaged insulation, entry points, or structural concerns before a quote is approved.

See how the inspection works

Free Home Inspection

Start with documentation before you approve a treatment, cleanup, exclusion, or repair scope.

Look where the symptom points

Attics, crawl spaces, foundation gaps, vents, framing, and the home envelope all matter.

Document before deciding

Separate active pest activity from moisture, damaged materials, or a source issue.

No-pressure next step

You get a clear recommendation, not a pile of alarming photos with no order of operations.

When the pest has affected the rest of the home

Rodents can damage insulation and flex ductwork, while crawl-space moisture can affect both framing and the materials around it. Universal Pest & Termite stays responsible for the pest diagnosis and treatment; when the inspection shows related damage, our sister companies can scope the supporting insulation or duct work that belongs in the same plan.

See insulation support See ductwork support

Targeted remediation

Once you know the pattern, choose the right lane.

These are the treatment, exclusion, cleanup, moisture, and repair paths behind the most common home symptoms. Follow the closest lane for process details, scope guidance, and next steps.

Termite Defense & WDO Inspection

Investigate swarmers, mud tubes, soft wood, and other clues before choosing treatment, protection, or repair.

Learn more

Complete Rodent Exclusion & Cleanup

Remove the animals, close the structural openings, and scope the insulation or duct damage they left behind.

Learn more

Routine Perimeter Pest Protection

Build an ongoing defense for ants, roaches, spiders, and other pests that keep crossing the threshold.

Learn more

Moisture & Wood-Damage Remediation

Address wet insulation, damp framing, fungus risk, and the crawl-space conditions that make the damage recur.

Learn more

Duct & Crawl-Space Moisture Correction

Separate duct condensation from the humidity, insulation, or airflow issue underneath the home.

Learn more

Attic Rodent Cleanup & Sanitization

Restore an attic after nesting, droppings, contaminated insulation, and the entry points that allowed it in.

Learn more

Structural Joist & Termite Repair

Treat the active wood-destroying issue and create a clearly scoped path for damaged joists or framing.

Learn more

The goal is a clear answer

Not a bigger checklist.

A symptom can come from active pests, a damaged opening, moisture, or a separate source near the problem. The sequence matters.

Name what you can see

Choose the symptom that best matches the problem: sounds, droppings, moisture, damage, insects, or repeat activity.

Document before deciding

An inspection helps separate active pest pressure from entry points, moisture, damaged materials, or a source issue.

Fix the cause, not just the clue

The recommendation may be treatment, exclusion, cleanup, moisture control, repair, or a clearly explained combination.

Coastal homes make the details matter

The address changes the diagnosis.

Tidal water, sandy soil, older foundations, wooded lots, and year-round humidity do not create the same pest pressure in every neighborhood. Universal Pest has protected homes across Hampton Roads since 2000, from the Oceanfront to the Peninsula and the Great Dismal Swamp edge.

26+

years serving Hampton Roads

100,000+

local homes protected

Hampton Roads / the 757

Virginia Beach, Chesapeake, Norfolk, Portsmouth, Suffolk, Hampton, Newport News, Williamsburg, and more.

Virginia Beach

Oceanfront, Great Neck, Kempsville, Sandbridge, and the neighborhoods between.

Local coverage

Norfolk & Portsmouth

Ghent, Ocean View, Larchmont, Olde Towne, Churchland, and the waterfront blocks.

Local coverage

Chesapeake & Suffolk

Greenbrier, Deep Creek, Western Branch, Great Bridge, and the swamp edge.

Local coverage

Hampton Roads Peninsula

Hampton, Newport News, York County, Poquoson, and Williamsburg.

Local coverage

See every Hampton Roads service area

Questions before you choose a path?

A few practical answers for homeowners sorting out the next step.

I know something is wrong, but I do not know which service to book. What should I do?

Start with a free inspection. Tell us what you are hearing, smelling, seeing, or feeling in the house and where it is happening. Our inspector will identify whether the source is pest activity, moisture, damaged insulation, ductwork, or a structural opening, then explain the right next step before you commit to a service.

Can one inspection find both a pest problem and the damage it caused?

Yes. A useful inspection looks at the animal, the entry point, and the condition of the space around it — not just the first droppings or mud tube someone notices. Depending on the home, we document:

Active pest signs, runways, nesting, mud tubes, and wood damage.
Open crawl vents, roofline gaps, plumbing chases, and other entry points.
Wet or fallen insulation, condensation on ductwork, and contaminated air pathways.
Sagging joists or floor framing that needs a qualified repair scope.

That evidence lets us separate a routine treatment from a project that needs exclusion, cleanup, moisture control, or structural repair.

Do you treat the pest first or repair the home first?

The order depends on the evidence. Rodents generally need to be removed before a structure is sealed or insulation is replaced; moisture may need to be controlled before new insulation goes in; termite activity is treated and documented before damaged framing is repaired. We explain the sequence in the quote so you do not pay to restore a problem that is still active.

Will I need to hire separate companies for insulation or duct damage?

Not always. Universal Pest & Termite stays responsible for the pest diagnosis and treatment. When the inspection shows related work, our sister companies Universal Insulation Doctor and Universal Duct Cleaning can provide the insulation or duct scope as supporting work. They are contextual resources for the home, not a reason to add services you do not need.

Which Hampton Roads homes tend to need these solutions?

Every kind of home can have a hidden issue here, from waterfront cottages in Poquoson and Ocean View to older brick homes in Ghent and Olde Towne, wooded lots in Williamsburg, and newer subdivisions in Chesapeake and Virginia Beach. Tidal water, high humidity, crawl spaces, mature trees, and storm-driven openings all change how a home behaves.

Start with a clearer answer

Tell us what you are noticing and where it is happening. We will help you identify the right next step for your home with a free inspection and no pressure to guess at a package. Call (757) 502-0200 or request a quote online.

Get Your Free Quote (757) 502-0200

Why Universal

How We Compare to Other Pest Control Companies

Not every pest control company in Hampton Roads offers the same thing. Here is a straight comparison of what you get with Universal Pest Control and what is common elsewhere in the industry.

Comparison of Universal Pest & Termite, Inc. against common practice among other pest control companies serving Hampton Roads.
What to compare	Universal Pest Control	Most pest control companies
UniGuard ProgramExclusive	Universal Pest Control Termite protection and full pest control combined in one membership for one low monthly payment — from $63/month, with the termite warranty and quarterly pest service included together.	Most pest control companies Termite protection and pest control are usually sold as two separate agreements, with two renewals and two bills to keep track of.
SmartPay financingExclusive	Universal Pest Control $0-down payment options on termite treatments, baiting systems, and repairs, so the work can start before payday. Simple, predictable monthly payments.	Most pest control companies Financing, where it is offered, is commonly arranged separately through a third-party lender.
Pest Guard Attic Insulation™Exclusive	Universal Pest Control Hampton Roads' only licensed Pest Guard Insulation™ installer, through our sister company Universal Insulation Doctor — insulation manufactured with an EPA-registered pest preventative, so the replacement itself resists the insects that ruined the original.	Most pest control companies Attic insulation is typically referred out, and standard fiberglass has no pest deterrent built into the material.
Total Home Health Network	Universal Pest Control Pest and termite control, attic insulation, and duct cleaning coordinated under one roof through the Universal family of companies — one point of contact for the whole job, done in the right order.	Most pest control companies Pest control only. Insulation and duct work are usually booked with separate vendors on separate timelines.
A+ BBB rating	Universal Pest Control BBB accredited since 2007 with an A+ rating, earned through consistent, honest work in the same community.	Most pest control companies Accreditation and ratings vary by company — worth checking before you book anyone.
26+ years in business	Universal Pest Control Protecting Hampton Roads homes since 2000 — more than 26 years in the same market, with over 100,000+ homes serviced.	Most pest control companies Tenure in the area varies widely; newer branches and recently opened franchises are common.
Family owned & operated	Universal Pest Control Owned and run by a family that has lived in Hampton Roads their whole lives. The people who answer the phone and the crews at your door are your neighbors.	Most pest control companies Ownership varies — many local branches are franchises of national brands, with crews dispatched from outside the area.
Guarantees in writing	Universal Pest Control Pest-Free Guarantee and Termite-Free Guarantee: if pests come back between scheduled visits, so do we, at no extra charge. Free inspections, plus same-day and next-day service.	Most pest control companies Retreatment terms, callback windows, and what counts as covered differ from contract to contract.

The highlighted Universal Pest & Termite column reflects services we provide directly or through the Universal family of companies. The “Most pest control companies” column describes common industry practice in general terms and is not a statement about any particular company — some companies may offer services that are similar, so ask any provider exactly what their plan, warranty, and quote include before you sign. Financing on approved credit.