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“Beware of These Termite Companies”

“Beware of These Termite Companies”

Beware Of These Termite Companies
Beware of these termite companies. This phrase is said all too much.

Listed below are the reasons behind why this is so commonly spoken:

1.) Yes, I am licensed and certified to issue termite reports

Fact: In the state of Virginia there is no certification or license needed to issue a WDIR termite report. There is however a voluntary program offered through the state pest association. This program does not monitor termite companies when they issue a termite/ moisture report; nor does it have the power to regulate them. When choosing a termite company to represent you or your clients, make sure you hire a company that has been in business a minimum of 20 years and has issued a minimum of 20,000 inspections/reports.

2.) We can issue a termite/moisture report and offer a home inspection at the same time

According to the International Association of Certified Home Inspectors InterNACHIs International Standards of Practicing for Performing a General Home Inspection, The InterNACHI member shall not perform or offer to perform, for an additional fee, any repairs or associated services to the structure for which the member or members company has prepared a home inspection report for a period of 12 months. This provision shall not include services to components and/or systems that are not included in the InterNACHI Standards of Practice.

To find the right company in Hampton Roads, you need to look past the “free inspection” marketing and focus on local authority and specialized knowledge of Virginia’s unique environment.

As someone who trains the top sales and service teams in this industry, here is how you separate the pros from the guys just looking for a quick sale.

Active termites as seen through a magnifier


1. Do they specialize in the Virginia Beach/Hampton Roads “High-Risk” zone?

Hampton Roads is a literal breeding ground for Formosan and Eastern Subterranean termites. You don’t want a generalist who spends most of their day spraying for ants; you want a specialist who understands our high water table and sandy soil. Ask if they are members of the Virginia Pest Management Association (VPMA)—this shows they are tapped into local termite trends and regulations.

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2. Are they experts in crawlspace environments?

In our region, the battle is won or lost in the crawlspace. A qualified company shouldn’t just look at your baseboards; they should be willing to get dirty. Ask if they offer crawlspace encapsulation or moisture control services. If a company doesn’t understand how Virginia’s humidity affects your floor joists, they aren’t giving you a complete solution.

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3. What is their “Wood Destroying Insect” (WDI) inspection fee?

In the professional world, you get what you pay for. While some might offer a “free look” to get in the door, a high-quality, documented inspection for your home’s protection or a real estate closing typically runs $75. This ensures a technician takes the time to check every pier, sill plate, and band board rather than just rushing to the next “free” lead.

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4. Do they offer a “Damage Repair Guarantee”?

A “Retreatment Warranty” only means they’ll come back and spray again if termites return. A Qualified Termite Company in Hampton Roads should offer a warranty that includes damage repair  . This means if termites get past their barrier, the company pays for the structural repairs. If they won’t put their money where their chemicals are, keep looking. (Companies may offer multiple termite warranty options depending on what the home may qualify for. NOT ALL HOMES QUALIFY FOR A REPAIR WARRANTY.

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5. Are they a “One-Stop Shop” for home structural health?

Termites are rarely a standalone issue in Southeast Virginia—they usually follow moisture and wood rot. A premier company shouldn’t just kill the bugs; they should be able to handle the insulation replacement or duct cleaning if termites or moisture have compromised those systems. If they have to sub out every repair, your costs and headaches will go up.

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Other Reasons

3.)We have over 100 years of experience

Really? You have been in business for 2 years. So did you know that when a company states experience, they add up all of the years from each employee they have? Yes, that may seem a little misleading, but it is a common marketing technique. Years of experience matters especially when you are trying to protect your largest investment and your family.

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Why Universal

How We Compare to Other Pest Control Companies

Not every pest control company in Hampton Roads offers the same thing. Here is a straight comparison of what you get with Universal Pest Control and what is common elsewhere in the industry.

Comparison of Universal Pest & Termite, Inc. against common practice among other pest control companies serving Hampton Roads.
What to compareUniversal Pest ControlMost pest control companies
UniGuard ProgramExclusive

Universal Pest ControlUniGuard Program combines termite protection and full pest control in one membership for one low monthly payment — from $63/month, with the termite warranty and quarterly pest service included together.

Most pest control companiesTermite protection and pest control are usually sold as two separate agreements, with two renewals and two bills to keep track of.

SmartPay financingExclusive

Universal Pest Control$0-down payment options on termite treatments, baiting systems, and repairs, so the work can start before payday. Simple, predictable monthly payments.

Most pest control companiesFinancing, where it is offered, is commonly arranged separately through a third-party lender.

Pest Guard Attic Insulation™Exclusive

Universal Pest ControlHampton Roads' only licensed Pest Guard Insulation™ installer, through our sister company Universal Insulation Doctor — insulation manufactured with an EPA-registered pest preventative, so the replacement itself resists the insects that ruined the original.

Most pest control companiesAttic insulation is typically referred out, and standard fiberglass has no pest deterrent built into the material.

Total Home Health Network

Universal Pest ControlPest and termite control, attic insulation, and duct cleaning coordinated under one roof through the Universal family of companies — one point of contact for the whole job, done in the right order.

Most pest control companiesPest control only. Insulation and duct work are usually booked with separate vendors on separate timelines.

A+ BBB rating

Universal Pest ControlBBB accredited since 2007 with an A+ rating, earned through consistent, honest work in the same community.

Most pest control companiesAccreditation and ratings vary by company — worth checking before you book anyone.

26+ years in business

Universal Pest ControlProtecting Hampton Roads homes since 2000 — more than 26 years in the same market, with over 100,000+ homes serviced.

Most pest control companiesTenure in the area varies widely; newer branches and recently opened franchises are common.

Family owned & operated

Universal Pest ControlOwned and run by a family that has lived in Hampton Roads their whole lives. The people who answer the phone and the crews at your door are your neighbors.

Most pest control companiesOwnership varies — many local branches are franchises of national brands, with crews dispatched from outside the area.

Guarantees in writing

Universal Pest ControlPest-Free Guarantee and Termite-Free Guarantee: if pests come back between scheduled visits, so do we, at no extra charge. Free inspections, plus same-day and next-day service.

Most pest control companiesRetreatment terms, callback windows, and what counts as covered differ from contract to contract.

The highlighted Universal Pest & Termite column reflects services we provide directly or through the Universal family of companies. The “Most pest control companies” column describes common industry practice in general terms and is not a statement about any particular company — some companies may offer services that are similar, so ask any provider exactly what their plan, warranty, and quote include before you sign. Financing on approved credit.