When looking for local pest control reviews look no further. Offering true, organic testimonials from our actual customers.
Universal is a family owned pest control, termite control, air duct cleaning business that focuses on the safety of your family, including your pets, with pest control programs that are designed just for your family needs. Our technicians put the focus on controlling pests from the outside before they can get in by offering our exclusive Border-Guard pest control program. Looking for local pest control reviews? Check out our pest control reviews below.
Pest Control Reviews From Our Current Customers
Universal Pest & Termite installed a complete crawl space micro-encapsulation system under our home. It immediately made a difference with the musty smells we were getting in our bedroom and kitchen. We checked out local pest control reviews and found Universal Pest.
-Maddie K Chesapeake (Virginia)
We contacted several termite companies in Virginia Beach after discovering active termites in our home. Josh with Universal Pest & Termite was by far the best inspector we met with. In addition, Universal offered the best termite program for our budget.
-Merrideth G. Virginia Beach (Virginia)
After trying other moisture control companies for our fungi and moisture problem, we contacted Universal Pest & Termite. They made sure all of our questions were answered and eliminated our moisture problem as well as repairing the existing moisture damage.
-David C. Virginia Beach (Virginia)
Christine German
02:55 09 Apr 19
We have had our contract with Universal Pest Control for over a year now, and extremely happy! Justin is always thorough and was very kind to make sure our dog never got out when he was treating our back yard. Can’t say enough about him and the company!
William Newman
16:02 27 Mar 19
I am really happy with Universal Pest & Termite Inc. We have had service with them for close to a year now and I haven't had any complaints. We live close to a water source so there has been an issue with ants when we first moved here. I got a recommendation from a neighbor and i have been happy with their service. The staff from the secretary to the technicians have all been helpful, courteous, professional and punctual. I would reccomend anyone who has pest issues or who is needing pest prevention in their home to go with Universal Pest!
Margaret White
15:50 17 May 18
We love Dave loop. Our dogs absolutely adore him. He is always kind, prompt and efficient. He is the best tech we have ever had. Always goes above and beyond making sure our home is pest free.
Michelle Hale
02:50 18 May 18
Dave loop is a wonderful guy we love him and so does my dogs. He is the best tech we have ever had. Always prompt and on time and very pleasant to be around. We adore him.
Deborah Schultz
15:09 06 Apr 18
I had a major termite problem. A friend of mine referred me to this company and i definitely see why. I spoke to Shannon on the phone and she was just wonderful! I had no idea what i needed done but she kept me calm, made a few suggestions and now I’m termite free! Definitely referring to anyone i know that needs termite or pest control! You’ve got a faithful customer out of me for life!
Jeff O
13:43 29 May 18
Didn't know that I could only post 1 time, so the later-half of this was from 30-45 days ago. I wanted to start off with the more important topic. What company requires it's prior military employees to work on Memorial day?! Here I am enjoying Memorial Day and reminiscing some of the great times of fallin' comrades and who rolls-up doing his job?! Dave Loop with his awesome personality and attention to detailed-self. My first question is "WHY?". "Because we were told we are working on Memorial Day."There needs to be sort of positive compensation for this prior military who were required to work on Memorial Day.(45 days ago and still currently applies) Dave Loop came in to eradicate some pesky insects and he KILLED IT! I mean, took care of EVERYTHING...killed ants, got rid of some bad neighbors, mean dogs, bad attitudes you name it he handled it!Ok, maybe not quite that extreme but he was very knowledgeable and polite and resolved our issue.I'm going to refer him to a friend who lives in Seychelles so he may be doing some traveling! ?
Jennifer Yoder-Stedman
15:01 24 Mar 18
So long story short. House next to us stayed vacant and abandoned after Hurricane Matthew came through here in 2016. Then last year 2017 someone bought it and tore it apart so for about 6 months a huge dumpster sat in the Driveway. So I started seeing one, two stupid cockroaches and drain flies. I freaked. Started bleaching my house. My husband bought over the counter stuff and to no avail. I saw one, two cockroaches again. So after bleaching my house again. I said I am done calling a pest company. From the moment Dave Loop showed up and did his thing. I was so paranoid with cockroaches he treated. They have came out to service when I called. Every time I have a scheduled or even a re-service it's always been Dave. He is fantastic. I used Universal because I was recommended by numerous friends. I recommend them 100%.
Jessica Lopez
19:19 25 Jun 18
This entire team has been great to work with! Josh Saadeh was the gentleman who did my original estimate, for attic insulation, and followed up with me on all of the paperwork. Zach and Davie completed the labor on Saturday morning of the same week! They were all very prompt and courteous, and made sure I had all of my questions answered. They took the time to protect my hardwood floors throughout the job which I greatly appreciated. They offer 6 months same as cash financing too, directly through their company, if you need it. I will work with this company again in the future.
Mary Andrews
12:42 13 Jul 18
The office makes scheduling so easy! They're always so kind and helpful on the phone! My Technician David is very knowledgeable and is always on time! I wish I could give them 6 stars!
Stephen Boyle
12:50 13 Jul 18
All around great company. I had my first service today with Sam. He was on time and professional. Would recommend
Mary Brown
17:31 26 Mar 19
Great customer service. Never late, techs are efficient and personable. I get personal service from everyone- office staff and technicians. The first visit they determined my needs and explained my options. The rodents I attracted feeding the squirrels are gone and there are no bugs in the house. I would recommend Universal to anyone needing pest control services.Mary Zimlich
Theresa Harris
01:06 23 Jul 18
I have quarterly service with Universal and also a termite bond. They are always able to come out for a re-service within a few days when we have problems with ants. Dave Loop did our latest service and he was very thorough. He took the time to look around and was able to find where the ants were coming in. No more ants!
Gina Howell
17:26 14 Aug 18
Great company. I recently moved and they made it so easy to get service at my new house. The women in the office are very helpful, and I love my technician!
John Carr
19:15 16 Aug 18
Great service!! Dave was awesome with his attention to detail. Best customer service experience. Thanks!!
Edith Bierman
12:43 28 Mar 19
I HAVE RODENTS but hopefully universal will get rid of them for me! I called to get some help and the sweet girls in the office sent a tech right out to me. the techs name was Jacob and he also very nice! great service so far!
Jammie Torres
20:55 18 Mar 19
Great Service from the moment I called until the completion of our service. Office personnel was friendly. Josh was knowledgeable and courteous. I called to make an appointment on Thursday, had the inspection and estimate done on Friday and Josh was out to service first thing Saturday morning- superb experience all around!
Rob Johnson
13:06 31 Oct 18
Just bought a house and Universal did my termite report for me. Everyone in the office was so friendly and helpful especially Shannon! She made sure I got my clear report on time so I could close in time for trick or treating in the new house! Also my inspector Josh was very informal. Great company to do business with!
Page Sykes
16:21 16 Jan 19
Everyone I worked with from the office to the guys who came out to do the work was professional and friendly. I am terrible with names so I can’t tell you their names but they were great.
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